Quality Policy

The Management Team of Benfield ATT fully recognise the need for their service to be recognised as the highest quality...

We are fully committed to the development, implementation and improvement of the Quality Management System to meet the requirements of BS EN ISO 9001:2000. This controls the quality of product and service supplied to our clients. We are committed to complying with customer and legislative/regulatory requirements as appropriate.

Management

The following statement has been issued by the Managing Director of Benfield ATT, which is prominently displayed at the company's premises.

Quality Statement

The company's aim is to provide a professional, competitive service to our clients recognising the importance of Quality Assurance in assisting the company to achieve this objective.

Our Quality Objectives are reviewed at least annually with the commitment to continual improvement. These objectives are retained in the Master Quality file and circulated throughout the company by our Quality Control Department.

We recognise Quality Assurance as a principle feature in achieving the high level of customer satisfaction and loyalty, which is essential to our development.

In order to achieve our aims and objectives, we have based our Quality System on BS EN ISO 9001:2000. The Management Team and all employees are committed to the ongoing implementation of this standard and the involvement of all staff in the continual maintenance of the high standards of customer service provided.

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